30 Day Money-Back Guarantee
Mode of Refund
All approved refunds will be issued to the original payment method used for the purchase.
Cancellations & Returns
Orders may not be cancelled once dispatched.
We do not offer returns for change-of-mind purchases. However, unopened and unused products may be returned within 2 working days of delivery, subject to prior return authorization and inspection.
To initiate a return request, please contact customer service at:
moments@kyra-lifestyle.com
KYRA-Lifestyle does not provide prepaid return labels unless the return is due to a verified manufacturing defect or incorrect shipment.
A restocking fee of INR βΉ500 may apply to approved non-defective returns. No restocking fee will apply where the return is due to a verified defect or incorrect shipment.
Warranty
All KYRA-Lifestyle products come with a 1-year limited warranty from the date of purchase. This warranty covers verified manufacturing defects and product faults under normal and intended usage.
This warranty does not cover:
- Damage caused by misuse, improper handling, or unauthorized repairs.
- Products purchased second-hand or not directly from KYRA-Lifestyle.com.
- Normal wear and tear.
All warranty claims require valid proof of purchase and are subject to inspection and verification.
30-Day Money-Back Guarantee
Certain eligible products purchased directly from KYRA-Lifestyle.com may qualify for a 30-Day Money-Back Guarantee.
Eligible Products:
- Baby Heartbeat Listener
- Wearable Breast Pump
- Electric Breast Pump
Conditions:
The guarantee applies only to verified manufacturing defects affecting the functionality of the device.
The guarantee does not apply where the device is functioning normally but the customer finds it unsuitable or changes their mind.
Claims must be submitted within 30 days of delivery.
Photo or video evidence may be required. If verification is not possible remotely, the product may be required to be returned for inspection.
If a defect is confirmed, a refund of the purchase price (excluding shipping charges) will be issued to the original payment method.
If no defect is found after inspection, the product will be returned to the customer.
For bundled or multi-unit products, refunds will apply only to the defective component based on the invoiced value of that component.
Medical Use Notice (Very Important Addition)
For home wellness devices such as Baby Heartbeat Listener, results may vary based on individual physiological conditions and stage of pregnancy. These products are not medical diagnostic devices and do not replace professional medical advice or supervision.